• Please allow 2-3 business days for all orders to be processed. 

• All orders will be shipped by UPS (with an exception of military which will be shipped via USPS). Once processed, your tracking confirmation will be emailed to you. We are not responsible for lost or stolen packages, please contact UPS for updates regarding delivery. Click this link to start a claim.

• Standard shipping is 1-3 business days.

Considering the nature of our products, returns are not accepted. For any inquiries or issues regarding your order, please reach out to us.

If your order arrives damaged, please reach out to UPS to submit a claim. Click this link to start a claim. 

High temperatures can lead to wax melting. To preserve the wax, let it solidify in a cool, shaded area and use without affecting candle performance. Avoid refrigeration or freezing.

Soy wax is a vegetable wax made from the oil of soybeans. After harvesting, the beans are cleaned, cracked, de-hulled, and rolled into flakes. The oil is then extracted from the flakes and hydrogenated.

The hydrogenation process converts some of the fatty acids in the oil from unsaturated to saturated. This process dramatically alters the melting point of the oil, making it solid at room temperature. The leftover bean husks are commonly used as animal feed.

The U.S. grows the vast majority of the world's soybeans, primarily in Illinois, Iowa, and Indiana.

Soy's greatest advantage is that it is completely renewable. While the global reserves of oil shrink and paraffin prices increase, there are no limits to the soy supply.

In addition to sustainability, a well-made soy candle will burn cleanly and slowly. Our soy candles are eco-friendly, renewable, American grown, sustainable, carbon-neutral; the list goes on and on.